Microsoft Dynamics suite is a line of integrated, adaptable, business management solutions that integrates all facets of a business. Microsoft Dynamics includes a suite of ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) software applications developed by Microsoft.
Microsoft Dynamics ERP suite includes enterprise resource planning solutions that cater towards small, medium, subsidiaries and divisions of larger organizations. It includes five primary products. Microsoft Dynamics ERP caters to different verticals like Manufacturing, Public Sector, Financial Services, Retail, Construction and many more. Depending upon the size of the organization, an organization can choose which one of the products to implement.
- Microsoft Dynamics AX (Formerly known as Axapta)
- Microsoft Dynamics NAV (Formerly known as Navision)
- Microsoft Dynamics GP (Formerly known as Great Plains)
- Microsoft Dynamics SL (Formerly known as Solomon)
- Microsoft Dynamics C5 (Formerly known as Concorde)
Microsoft Dynamics CRM is a customer relationship management software developed by Microsoft. Out of the box capabilities include Sales, Marketing and Services. Microsoft has been marketing Microsoft Dynamics CRM as Microsoft Dynamics xRM, where x stands for Any business, anywhere, anything Relationship Management. Built on .NET Framework, the product is easy to customize, maintain and re-use. Microsoft Dynamics CRM can be used On the Cloud, it can be offered as an On-Premise solution or as a Hybrid Solution.
With the introduction of Microsoft Dynamics Ax2012 Release 3, the capability has been extended to the cloud.